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The Quay Hotel, Singapore
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Key details
About the Hotel
57 South Bridge Road,
Singapore,
Singapore,
058691,
The Quay Hotel is housed in a heritage building located in the Central Business District of Singapore, providing a blend of historical charm and modern conveniences. Its strategic proximity to the Singapore River makes it a notable choice for both business and leisure travelers. Guests can access key attractions like Clarke Quay and Marina Bay Sands within walking distance. The hotel features a rooftop garden offering panoramic views of the city skyline.
Location
Centrally situated, The Quay Hotel allows easy access to public transportation with both City Hall MRT Station and Raffles Place MRT Station within 0.5 miles. A bus stop is located directly outside the hotel, facilitating convenient travel around the city. Guests can also take advantage of the roundtrip airport shuttle service to Changi International Airport, located approximately 15.5 miles away.
Rooms
The hotel offers 41 air-conditioned rooms, each equipped with modern amenities including flat-screen TVs and refrigerators. Private bathrooms feature complimentary toiletries and rain showers, enhancing the overall comfort for guests. Selected rooms offer views of the city, while some rooms may not include windows. The inviting atmosphere is complemented by a focus on clean and efficient design.
Eat & Drink
Guests can enjoy meals at the in-house restaurant, which provides a variety of culinary options. The hotel's rooftop terrace is ideal for a more relaxed dining experience with city views. Additionally, nearby local eateries and Michelin-starred restaurants offer diverse dining experiences. Room service is also available for guests who prefer dining in privacy.
Leisure & Business
Complimentary Wi-Fi is provided throughout the hotel, ensuring connectivity for both business and leisure guests. The 24-hour front desk is available for concierge services and laundry requirements, addressing various guest needs. A rooftop garden serves as a leisure area, while all meeting facilities cater to business-related activities. Safety features throughout the property include smoke detectors and a security system.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Comfortable Stay
The room had ample space for two adults, and I loved the comfortable bed which made sleeping a pleasure.view full review
Excellent Amenities
The bathroom was luxurious with great toiletries, and I especially appreciated the bidet which added a touch of comfort.view full review
Convenient Amenities
Having access to a microwave in the lobby was a game changer for quick snacks after a long day of exploring.view full review
Impressive Laundry
I found the washer and dryer service to be incredibly useful, and at S$5 each, it was very budget-friendly for travelers like me.view full review
General
No smoking on site
Wi-Fi
No parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Baggage storage
Elevator
Smoke detectors
Fire extinguishers
Key card access
Guest Parking
Electric kettle
Services
Paid shuttle service
Housekeeping
Laundry
Dry cleaning
Stores/Commercial services
Business
Fax/Photocopying
Children
Cribs
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Room features
Air conditioning
Mini-bar
Sitting area
Terrace
Ironing facilities
Bathroom
Free toiletries
Sink
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
57 South Bridge Road,
Singapore,
Singapore,
058691,
Map view
57 South Bridge Road,
Singapore,
Singapore,
058691,
City landmarks
Garden
Gardens by the Bay
1.6
mi
10 Bayfront Ave
Marina Bay Sands Singapore
1.4
mi
Mall
Suntec City
4100 ft
30 Raffles Avenue
Singapore Flyer
1.3
mi
Gallery
National Museum of Singapore
2100 ft
Shopping Area
Clarke Quay
2300 ft
Museums
Asian Civilisations Museum
2300 ft
Museums
National Gallery Singapore
4600 ft
Pagoda
Buddha Tooth Relic Temple and Museum
2600 ft
Art object
Merlion
3900 ft
Museums
ArtScience Museum
1.3
mi
158 Telok Ayer Street Chinatown
Thian Hock Keng Temple
3000 ft
Casinos
Marina Bay Sands Skypark
1.5
mi
Museums
Chinatown Heritage Center
3200 ft
Fountains
Fountain of Wealth
1.2
mi
1 Kadayanallur St
Hawker centers
3000 ft
Mall
Chinatown
2700 ft
Church
St Andrew's Cathedral
2900 ft
Gallery
Singapore City Gallery
3300 ft
Pagoda
Sri Mariamman Temple
3500 ft
1 Fullerton Road One Fullerton Merlion Park
Merlion Park
3400 ft
Parks
Fort Canning Park
5000 ft
Mall
Esplanade
4800 ft
Museums
Peranakan Museum
3500 ft
Museums
Singapore Philatelic Museum
2800 ft
Mosque
Masjid Sultan
1.3
mi
Museums
Red Dot Design Museum
1.1
mi
Museums
Singapore Art Museum
4600 ft
Nearby
Mall
Funan Digitalife Mall
2000 ft
9 Empress Place Victoria Theatre Victoria Theatre and Concert Hall
Statue of Sir Stamford Raffles
1300 ft
Restaurants
Spagtacular
200 ft
54 South Bridge Road
Sinar Pagi Nasi Padang
600 ft
13 Circular Road
Pho Vn
700 ft
20 Lorong Telok #01-01
Yong Bak Kut Teh
1100 ft
27 Circular Road
109 Teochew Yong Tau Foo
600 ft
90 Circular Road
Yan Kee Noodle House
600 ft
9 Circular Road The Bake It Yourself Store
Sukhothai
1200 ft
Amoy Street Food Centre
Station 51 Bar Bistro Music
1200 ft
51 Boat Quay
Lau Pa Sat
3300 ft
18 Raffles Quay Telok Ayer Festival Market #01-94 Lau Pa Sat Festival Market
Reviews and Ratings
Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
Great location
Friendly staff
Unclean rooms
Average dining
7.2/10
Very good
Rooms
6.9
Location
8.5
Service
7.9
Dining
6.2
Guest reviews
7.2/10
based on 11 review
7.8
7.8/10based on 2740 review
Bill
United States of America,
April
2024
7.0/10
The hotel room I stayed in was a bit small and not that clean; with the bed almost touching the wall, it was a tight fit to move around. Sadly, the view was also disappointing. On the bright side, the service was exceptional, with friendly and helpful staff who made my stay pleasant and seamless.
Rooms
5.0
The room was small and not the cleanest, with limited space around the bed and a poor view.
Service
9.0
The staff were extremely polite and helpful, making my stay enjoyable and hassle-free.
Location
8.0
The hotel's location was perfect, quite central with easy access to public transportation and plenty of food options nearby.
Dining
7.0
The dining experience was adequate but could have offered more variety in breakfast options.
Facilities
6.0
The hotel provided basic facilities without any standout features.
Bruce
United Kingdom,
February
2024
8.0/10
My stay at the hotel was delightful! The rooms, though small, were clean and absolutely sufficient for our short stay. The hotel's location was fantastic, right in the midst of all the activities we had planned. The service was a bit lacking initially, but the staff eventually became more helpful. The dining options were more than adequate, and the attached venue next door offered plenty to eat. The facilities were satisfactory, meeting our needs during the stay.
Rooms
8.0
The rooms were small but clean and absolutely sufficient for a short stay like ours.
Service
7.0
The service wasn't the most welcoming at first, but improved over time.
Location
9.0
The hotel's location was great for accessing the activities we had planned.
Dining
8.0
The dining experience was more than adequate in the attached venue next door.
Facilities
8.0
The facilities met our needs during the stay.
Michael
United Kingdom,
January
2024
7.4/10
The hotel's rooms were a bit small but had a view over neighbouring roofs towards the harbor. The location was convenient with a bus stop downstairs, though it could get noisy. The service was excellent, with helpful staff ordering taxis promptly. The dining options were good but somewhat limited, especially for those preferring Western food.
Rooms
7.0
The room was okay, but a bit too small.
Service
9.0
The staff were extremely helpful and ordered taxis immediately every time.
Location
8.0
The location was fair for main attractions, with a bus stop in front of the hotel and easy access to Clarke Quay and Marina Bay.
Dining
6.0
The dining area had a limited number of bar stools on the roof, which was enclosed with no view.
Facilities
7.0
The facilities were good but lacking some variation in dining options.
Carl
United States of America,
December
2023
6.6/10
I stayed at the hotel, and overall, I had a mixed experience. The hotel had a famous name and offered a skyline view from the rooms, which was impressive. However, the rooms were still unclean with a weird/humid smell, suggesting they had been vacant for some time. This made me uncomfortable due to visible dust in some areas.
Rooms
5.0
Despite the famous name and the skyline view, the rooms were still unclean and had a weird/humid smell. Visible dust made me uncomfortable.
Service
7.0
The service had some ups and downs. While some staff members were super friendly and supportive, others were not particularly helpful and lacked the disposition to assist during our stay. However, the location was convenient and close to many attractions.
Location
8.0
The location was great for morning runs and walks along the waterway and up Fort Canning Hill. However, there was some nighttime noise that affected the stay. The hotel also offered easy access to downtown, bus stops, shopping centers, and MRT stations.
Dining
6.0
The dining experience was average, with room for improvement. The food was fine but basic, lacking the wow factor you might expect from an upscale hotel. The hotel did offer fish dishes, which could cater to specific preferences.
Facilities
7.0
The hotel facilities were decent, with basic amenities available. However, there is room for improvement in terms of cleanliness and overall maintenance.
Great location
Unclean rooms
Frank
United Kingdom,
October
2023
6.0/10
The hotel rooms were quite disappointing due to the total darkness, extra charges for basic amenities, and smaller size than advertised, making nighttime navigation challenging. The service, on the other hand, was above expectations with friendly and helpful staff, although some rooms were incorrectly assigned. Despite the inconvenience, the location was ideal for reaching tourist spots, especially the Quays, but lacked certain toiletries. The dining options, presented in plastic boxes, were underwhelming, pointing out the limited variety and late start time.
Rooms
5.0
Navigating in total darkness was a challenge, and extra payments for basic amenities were required. The room size was smaller than expected.
Service
8.0
The staff, especially at the front desk, provided excellent and friendly service, although some room assignments were mistaken.
Location
7.0
Although a bit out, the hotel's proximity to key attractions like Boat Quay and Clarke Quay made it accessible. However, more toiletries would be beneficial.
Dining
5.0
The dining experience, served in plastic boxes, lacked variety with limited options and a late start time.
Facilities
6.0
Samuel
United Kingdom,
August
2023
8.2/10
The hotel offers good and very clean rooms with full facilities, although a bit small and pricey, especially during busy periods like the Formula One race weekend or generally high prices in Singapore. The service is wonderful and excellent, particularly responsive to resolving issues and staff who are extremely pleasant, obliging, and caring. The location is fantastic, centrally located in Singapore, with easy access to transportation, dining options, and helpful staff. The dining experience was good with a variety of choices but could be improved in terms of setup. Overall, a well-decorated and immaculate place for a stay in Singapore.
Rooms
8.0
The room I stayed in was nicely decorated and immaculate, but a bit small and a bit expensive for what you get.
Service
9.0
The service at the hotel was top-notch. They were quick to solve issues and provided a premium room after I expressed some concerns.
Location
9.0
The hotel's location was fantastic, centrally located in Singapore with easy access to transportation and dining options. The proximity to a bus station and convenience stores added to the overall experience.
Dining
7.0
The dining experience at the hotel was good with a wide selection of both western and Asian choices, although the set-up could use some improvement.
Facilities
8.0
The hotel's facilities were well-maintained and provided convenience during my stay.
Philip
United Kingdom,
August
2023
7.8/10
The hotel room was clean and comfortable, although not particularly spacious. The service was very helpful and accommodating. The location was superb, allowing easy access to all attractions. The dining options were basic but decent. Although the rooms lacked space, the overall experience was enjoyable and convenient.
Rooms
7.0
The room was comfortable and clean, although smaller than expected.
Service
8.0
The staff were very helpful and accommodating.
Location
9.0
The location was superb, providing easy access to all attractions.
Dining
7.0
The dining options were basic but satisfying.
Facilities
8.0
The hotel offered everything needed for a comfortable stay.
Kevin
United Kingdom,
July
2023
8.2/10
The hotel offers a comfortable stay with spacious rooms and very cozy beds. The service was prompt, and the staff were polite and quick to assist. Its central location is ideal for exploring Singapore city, with easy access to top attractions. Dining options were varied but could use some improvements. Overall, a good value for money choice.
Rooms
9.0
The room was excellent, of a decent size for Singapore, and had everything I needed.
Service
8.0
The staff were always available to answer questions and reacted to everything quickly.
Location
9.0
The hotel's brilliant location, just two minutes from the water, offers plenty of dining and drinking options nearby.
Dining
7.0
The dining experience was satisfactory with a good variety, but some improvements could be made for a better overall experience.
Facilities
The facilities were convenient and met my needs during the stay.
William
United Kingdom,
June
2023
6.2/10
The hotel is in a lively area with lots of restaurants and clubs right in the city center. The rooms were modern, clean, and equipped with tea/coffee making facilities. However, the lack of WiFi service and TV was disappointing, and the service staff seemed unresponsive to requests.
Rooms
7.0
The rooms were modern, clean, and had tea/coffee making facilities.
Service
5.0
The service staff could have been more attentive and responsive to requests.
Location
9.0
The hotel is excellently located in the center of a lively area with lots of restaurants and clubs.
Dining
5.0
The dining experience lacked variety and quality, being far away in a crowded café with limited food options.
Facilities
6.0
The facilities could have been enhanced by a better room and more attentive service.
Aaron
United States of America,
June
2023
7.0/10
The hotel is situated in a prime location facing the road, which may not be suitable for light sleepers due to traffic noise. The rooms, although slightly small, contain all necessary amenities for a comfortable stay. However, the space is somewhat limited, allowing only enough room to move from one area to another.
Rooms
7.0
The rooms are small but equipped with everything you need.
Service
8.0
The service was exceptional, with the staff going above and beyond, especially at the front desk. However, there were some issues with communication and billing, as they seemed confused about payment.
Location
9.0
The location is excellent, allowing easy access to various attractions such as Boat Quay, Clarke Quay, Chinatown, and several transportation options. It is very central and convenient for exploring the city.
Dining
5.0
The dining experience was average, especially due to limited seating and mediocre coffee and tea options.
Facilities
6.0
Isaac
United Kingdom,
April
2023
8.0/10
The hotel exceeded my expectations with its ideal central location, exceptionally comfortable rooms, and outstanding service. Despite some dining limitations and room size, the overall experience was delightful.
Rooms
8.0
The room I stayed in was small but perfectly formed, boasting a massive and bright space. The bed and pillows were exceptionally comfortable, providing a great night's sleep.
Service
9.0
The staff, particularly at the front desk, went above and beyond to assist with all my needs, providing exceptional service throughout my stay. However, the initial check-in experience was slightly disappointing as they weren't very welcoming upon our early arrival.
Location
9.0
The hotel's location was excellent for exploring Singapore's main attractions such as Chinatown, Boat Quay, and the Clarke Quay metro station. However, the early check-out time of 9:30 was inconvenient for a leisurely vacation.
Dining
7.0
The dining options were mixed, with limited seating in an enclosed rooftop area and a Thai restaurant next door. Although the dining choices were somewhat limited, they were complimentary and slightly upscale.
Facilities
7.0
The hotel offered essential facilities such as laundry, dry cleaning, housekeeping, and commercial services. However, the rooftop dining area lacked an impressive view and felt enclosed due to surrounding mechanical installations.
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